This study applies lean manufacturing techniques to optimise container management in a retail distribution centre’s yard. It addresses inefficiencies, such as processing delays, poor container visibility, outdated equipment and inadequate management techniques. Using a mixed-method approach, including process mapping, direct observation and quantitative data, this study identifies baseline metrics and root causes of delays. Techniques such as the fishbone diagram, Pareto analysis and five why’s were used to analyse these causes. The SWOT Analysis and Prioritisation Matrix were used to assess potential improvements. The results indicated that poor layout design, manual tracking and container congestion were the major delay factors. The structured approach aims to enhance operational efficiency by projecting a 30% improvement in container processing times, vehicle turnaround and visibility. The study concluded that using lean technologies effectively enhances container yard operations, reduces costs and boosts productivity by providing a framework for continuous improvement.
Gray-Deh et al. (Fri,) studied this question.