Enhancing Higher Education Performance Through Quality Management: A Resource-Capability Based Framework

Key Points

• The aim is to explore how quality management can enhance performance in higher education institutions using a resource-capability framework.
• Framework analysis of quality management principles
• Examination of resource-capability relationships
• Review of relevant literature in education management
• Quality management positively influences higher education performance.
• A resource-capability framework provides strategic insights.
• Implementation can lead to sustainable improvement in educational outcomes.

Abstract