Operations research is a general method used in the study and optimization of a system through modeling of the system. In the field of education, especially in education management, operations research has not been widely used. This paper gives idea about how operations research can be used for optimization the reliability/creditability of an academic institution.Reliability in academic institutions refers to the ability of the system to consistently deliver quality education, administrative efficiency, and infrastructure availability. Many educational institutions face operational challenges such as inefficient scheduling, resource underutilization, long service queues, and infrastructure failures. This study proposes the application of OR techniques including Linear Programming, Queuing Theory, Simulation, and Reliability Modeling to improve the operational efficiency of academic institutions. A dataset representing faculty utilization, service waiting time, and infrastructure reliability is analyzed. Results indicate that OR-based optimization can increase faculty utilization by 18%, reduce administrative waiting time by 40%, and improve system reliability significantly. The research demonstrates that systematic application of OR techniques can enhance institutional performance and ensure consistent educational service delivery.
Kumar et al. (Thu,) studied this question.