As online teaching and learning has become a normal educational delivery method, universities have been challenged with selecting a learning management system (LMS) that meets instructors' and the institutions' needs and requirements. This qualitative study focused on faculty perceptions of features in a newly adopted LMS. Feature themes that emerged included both positive and negative attitudes related to gradebook, assessment tools, course materials, communication tools, interface, administration of classes, and student engagement. While positive attitudes to the new LMS features validate the selection, the negative attitudes highlight challenges that should be addressed in the future to insure widespread diffusion and acceptance.
Walker et al. (Thu,) studied this question.