Artificial Intelligence (AI) has become a transformative force in Information Technology (IT), significantly influencing how technological systems are designed, developed, and implemented. This paper examines the role of AI in shaping the future of technology and innovation within the IT domain. It explores core AI techniques such as machine learning, deep learning, natural language processing, and intelligent automation, highlighting their impact on software development, data analytics, cyber security, and organizational decision-making. A qualitative research methodology based on secondary data analysis is adopted, drawing insights from peer-reviewed journals, academic books, and industry reports. The data analysis reveals that AI-driven IT solutions enhance efficiency, scalability, and predictive capabilities while also introducing challenges related to ethics, data privacy, and workforce transformation. The discussion emphasizes the strategic implications of AI adoption for organizations and IT professionals, underscoring the need for responsible and sustainable implementation. The study concludes that AI is not merely an auxiliary technology but a foundational driver of innovation that will continue to redefine the future of Information Technology.
Salam et al. (Sat,) studied this question.