Exploring the influencing factors of intermittent discontinuance behaviour in online knowledge communities: a hybrid of meta-analysis and DEMATEL—ISM—MICMAC

Key Points

• The central aim is to identify and analyze factors influencing discontinuance behavior in online knowledge communities.
• Conducted a hybrid analysis combining meta-analysis with DEMATEL, ISM, and MICMAC approaches.
• Focused on data from diverse online knowledge communities to assess discontinuance behavior influences.
• Identified key factors that lead to intermittent discontinuance behavior among users.
• Established relationships between various influencing factors, highlighting their interdependencies.