Users' Perspectives on The Impact of Information and Communication Technology (ICT) In Selected University Libraries in Telangana

The integration of Information and Communication Technology (ICT) in academic libraries has significantly transformed their structure and user engagement, making them dynamic digital ecosystems that provide real-time access to global information. This study, focused on selected university libraries in Telangana, surveyed 250 respondents—including students and faculty—using a structured questionnaire to assess the impact of ICT on accessibility, usability, service quality, and academic effectiveness. Key services evaluated included Online Public Access Catalogues (OPACs), e-journals, digital repositories, and automated circulation systems. The results indicated that ICT integration enhanced information accessibility and research productivity while reducing search time. However, challenges such as inconsistent internet connectivity, insufficient user training, and infrastructural disparities remain. The findings highlight that despite positive impacts on user satisfaction and academic performance, the potential of ICT is not fully realized due to gaps in awareness and technical support.