• Digital Transformation in Governance: Examines the role of e-government initiatives in enhancing transparency and citizen trust in public administration. • Quantitative Analysis: Uses structured surveys from 320 citizens to assess perceptions of digital services and their impact on transparency. • Key Drivers Identified: Finds that information accessibility (β = 0.454) and digital adoption (β = 0.443) are the most significant factors driving transparency. • Strong Impact on Trust: Demonstrates that e-government initiatives positively influence citizen trust, with a correlation of r = 0.824 and adjusted R 2 = 0.76. • Actionable Insights for Governments: Offers evidence-based guidance for designing more accountable, citizen-centric digital public management systems. • Policy Relevance: Provides valuable insights for policymakers seeking to reduce corruption and enhance service delivery through digital tools. Digital transformation has become a defining pillar of modern public administration, with governments increasingly adopting e-government initiatives to enhance service delivery and citizen engagement. However, the improvement in administrative transparency these initiatives achieve remains insufficiently understood. This study addresses this gap by developing an integrated framework to assess how e-government initiatives enhance administrative transparency, quantitatively linking digital adoption, service efficiency and information accessibility to reductions in corruption and improvements in citizen trust, thereby providing evidence-based guidance for designing accountable public management systems. Data were collected from 320 citizens using structured surveys and analyzed descriptively to summarize key perceptions of digital service usage. Pearson correlation analysis was then employed to examine the strength and direction of relationships between e-government adoption. Similarly, regression modelling was applied to assess the overall predictive influence of digital public management reform factors on transparency and citizen trust in government processes. Findings show e government initiatives strongly boost transparency and trust, with r = 0.824 and adjusted R 2 = 0.76. These results highlight that information accessibility ( β = 0.454) and digital adoption ( β = 0.443) are the most influential drivers of transparency, offering actionable insights for governments seeking to design more accountable and citizen-centric digital ecosystems.
Jinlin Ma (Fri,) studied this question.