What question did this study set out to answer?

This research aims to utilize sentiment analysis of COVID-19 tweets to derive actionable business insights using explainable artificial intelligence.

May 14, 2026

Utilising sentiment analysis of COVID-19 tweetsthrough explainable artificial intelligence to derive business insights

Key Points

This research aims to utilize sentiment analysis of COVID-19 tweets to derive actionable business insights using explainable artificial intelligence.
Utilizing sentiment analysis to evaluate tweets related to COVID-19
Applying explainable AI techniques for interpreting sentiment results
Deriving business insights based on analyzed data
Identified key sentiment trends in COVID-19 tweets
Determined actionable business insights from sentiment analysis results
Demonstrated the effectiveness of explainable AI in providing clarity on data interpretation

Abstract

Inderscience is a global company, a dynamic leading independent journal publisher disseminates the latest research across the broad fields of science, engineering and technology; management, public and business administration; environment, ecological economics and sustainable development; computing, ICT and internet/web services, and related areas.

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