Beyond translation: a patient-centered research agenda for artificial intelligence interpreter services in healthcare

Artificial intelligence (AI) is increasingly utilized in healthcare, including in language access services, but certain aspects remain understudied. We offer a research agenda to guide the development of evidence on how AI language access services are perceived by patients and how they impact trust and comprehension in clinical encounters, and to inform implementation strategies. We recommend a governance system to mitigate potential harm and capitalize on benefits for patients with a non-English language preference.