Symptoms and coping strategies for Extension professionals.As helping professionals, Extension agents must interact with clientele in various roles and, at the same time, respond to administrative duties within the organizational setting.In doing so, they cope with enormous amounts of paperwork, answer always-ringing telephones, and meet increased service demands from both clientele and the institutions they serve.The pressure resulting from these demands can create a sense of physical and emotional exhaustion that often leads to burnout.9. Maslach, Burnout-The Cost of Caring, p. 147.
Igodan et al. (Tue,) studied this question.