The study aims to understand how legislators develop their perceptions of Extension services based on interactions with professional staff.
Qualitative observations of interactions between legislators and professional staff.
Interviews with legislators to gather insights on their information sources regarding Extension.
Legislators heavily rely on professional staff for accurate information about Extension.
Positive and consistent interactions with staff lead to favorable impressions of Extension services.
Abstract
Contacts with and observations of professional staff are the most important sources of information on which legislators form their impressions of Extension.