To Improve EffectivenessExtension clientele are busy people.The increase in dual-earner families and single-parent households forces Extension to consider ways to deliver programs to households already concerned about balancing work and family life.People too busy to come to evening meetings or unable to attend "lunch-and-learn" programs at worksites can benefit from information Extension has to offer, if only we can determine how to reach them.Learn-at-home course materials are commonly used to deliver programs to these households, but their effectiveness is questionable.It's too easy to toss the latest mail lesson on the "to-do" pile and never get around to reading the material or implementing any suggestions.
Andrews et al. (Mon,) studied this question.
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