Our desire to meet the educational needs of the increasingly culturally diverse population in our communities is driving the need for system change in Extension nation-wide. Just as we are successfully managing technological changes, so also must we manage diversity. Managing diversity requires a new set of skills and an institutional framework for change. We need to provide intercultural competency training for staff and hire professionals who have skills to work with diverse audiences. Support for institutional change exists through the National Subcommittee on Extension Diversity (SED- part of the ECOP structure) and the Change Agent States for Diversity Project.
Schauber et al. (Sat,) studied this question.