Methodological advances in online food delivery: A systematic review, taxonomy, and research outlook

Key Points

• The study aims to review quantitative optimization techniques in online food delivery services and establish a comprehensive framework for their analysis.
• Conducted a systematic review of quantitative optimization research focused on online food delivery (OFD).
• Introduced a multidimensional classification framework based on decision levels and analytical approaches.
• Outlined practical complexities using operational research (OR) models.
• Developed a comprehensive framework that categorizes optimization strategies based on decision levels.
• Identified gaps in current OFD research, providing direction for future exploration in optimization techniques.

Abstract