The present study is descriptive in nature where an effort is made to find out that with which elements of Flipkart and Amazon the respondents are satisfied. The study uses the primary data which was collected with the help of a structured questionnaire. A five-point Likert scale was used to collect the data. The sample size was 100 respondents of the age group betwee18-35. Only those respondents were questioned about their purchases from Amazon and Flipkart who make at-least two transactions in the last six months. The respondents were approached on the basis of convenience sampling.
Chaudhary et al. (Fri,) studied this question.