Financial technology (FinTech) companies in Jordan are prioritizing organizational resilience as a strategic imperative, particularly in the face of the growing threats of cybersecurity attacks, operational challenges, and technological uncertainties. In this study, it will examine how IT governance and disaster recovery planning impact the organizational resilience and explore the arbitrating roles of cybersecurity capability and business continuity management and the moderating role of strategic risk management. The quantitative approach was exhaustive, and a structured questionnaire was designed and dispatched to the employees and managers of the FinTech companies in Jordan. In total, 171 valid responses were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicated that there is a positive and significant relationship between IT governance, disaster recovery planning and organizational resilience. Further, cybersecurity capability, business continuity management and strategic risk management improve resilience outcomes. The study suggests implications for enhancing sustainable operational continuity in Jordanian FinTech firms both practically and theoretically.
Augustin et al. (Fri,) studied this question.
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