Job Demands and Organizational Exit of Public Officials in Basic Local Governments: Focusing on the Effects of Frontline Burdens on Job Stress and Satisfaction

Key Points

• This research aims to analyze the structural factors affecting the turnover intention of public officials in basic local governments.
• Utilized data from the Korean Administrative Research Institute's 2024-2025 survey on civil servants.
• Conceptualized frontline burdens and informal relationship perceptions as unique job demands in local government.
• Verified connections between job demands, job stress, job satisfaction, and turnover intention using structural equation modeling.
• Frontline burdens were strongest predictors of job stress (p<0.05).
• Negative perceptions of informal relationships significantly increased job tension (p<0.05).
• The pathway from job stress reduction to increased turnover intention was statistically significant.