ABSTRACT Background: Building a robust competitive strategy is the focal point for most contemporary businesses. Therefore, to succeed in the current turbulent environment corporate entities require a great deal of strategic management capabilities. Strategic management entails a systematic process of identifying an organization’s internal and external factors, setting optimal goals, and developing, evaluating, and implementing strategies to achieve these goals. The main objective of the study was to determine the effects of strategic management practices (SMP) on health Service delivery in public hospitals in the Kumasi Metropolis of Ghana. Methodology: The study used a cross-sectional study where a quantitative research approach and explanatory design were employed. The study was analyzed using the statistical software Social Sciences Statistics Package (version 26), and a sample size of 85 respondents was selected using stratified and simple random techniques, ensuring that the respondents participated willingly and based on their availability. Results: Majority (52.9%) of the participants were males while the age bracket 26–35 dominated (44.7%). The respondents agreed that there was participation of the internal stakeholders in formulating the strategic plans (M = 4, standard deviation SD = 1), agreed that the macro environment forces such as inflation, unemployment, political instability affect their planning process (M = 4, SD = 1) but disagreed, there were high rate of competition in this industry (M = 2, SD = 1). In addition, the respondents were unsure whether the outputs of the strategies and plans were evaluated in terms of strategic controlling (M = 3, SD = 1). Conclusion: The study found that strategic planning, strategic controlling, and strategy implementation had a significant effect on health service delivery. The study also found that management commitment significantly moderates the relationship between SMP and health service delivery. Thus, the study concluded that SMP and management commitment are significant predictors of health service delivery.
Sabeng et al. (Thu,) studied this question.
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