Effective quality management in Industry 4.0: a social-technical systems perspective from Chinas automotive industry

Key Points

• This research aims to explore effective quality management practices within the context of Industry 4.0 in China's automotive sector.
• Examined existing quality management frameworks in the automotive industry
• Conducted qualitative analysis based on social-technical systems perspective
• Identified key quality management strategies enhancing operational efficiency
• Revealed challenges in implementing Industry 4.0 technologies
• Proposed recommendations for integrating sustainable practices in quality management