The hospitality industry is under increasing pressure to embed sustainability within everyday operations as environmental challenges grow and guest expectations continue to evolve. This study examines the role of stakeholder commitment in shaping the adoption of sustainable hospitality practices (SHPs) and explores how these practices influence organizational performance in Indian hotels. Guided by the Triple Bottom Line and Stakeholder Theory, the research draws on survey data from 279 hotels across multiple regions of India and interprets the results in light of existing hospitality sustainability research. Factor analysis and structural equation modeling were used to test the proposed framework and assess relationships among the key constructs. The findings indicate that stakeholder commitment strongly supports the implementation of SHPs, which in turn contributes to improved sustainability performance. Hotels in higher star categories and those operating in environmentally sensitive destinations show greater integration of sustainability practices compared to cost-focused urban properties. Overall, the study highlights the need for hotels to align stakeholder engagement with structured sustainability initiatives as part of their quality management systems to strengthen competitiveness and long-term operational resilience.
Singh et al. (Sun,) studied this question.