What question did this study set out to answer?

This review aims to evaluate how emotional intelligence measures affect the performance of small and medium enterprises (SMEs).

July 27, 2026

The extent to which emotional intelligence measures influence SME performance: a systematic literature review

ARAnita Rose GAGeorge Alexakis

Key Points

This review aims to evaluate how emotional intelligence measures affect the performance of small and medium enterprises (SMEs).
Conducted a systematic literature review of existing studies on emotional intelligence and SME performance.
Analyzed various emotional intelligence measures and their reported impacts on business outcomes.
Found a positive correlation between emotional intelligence and improved SME performance metrics.
Identified multiple emotional intelligence frameworks utilized within SMEs leading to diverse performance outcomes.

Abstract

Inderscience is a global company, a dynamic leading independent journal publisher disseminates the latest research across the broad fields of science, engineering and technology; management, public and business administration; environment, ecological economics and sustainable development; computing, ICT and internet/web services, and related areas.

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