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Purpose This study aims to examine how intercultural competence (IC) among university students can be enhanced through two streams of higher education internationalization: internationalization abroad and internationalization at home (IaH). By doing so, it aims to improve university students' IC through identifying which factors are more effective in fostering IC. Design/methodology/approach The study is not solely a literature review, but rather a conceptual exploration based on a selective review of the literature. Due to the exploratory nature of this study, we employed a thematic analysis approach to reviewing English language literature while incorporating relevant Chinese literature to ensure a more balanced representation. Findings We found that international students’ IC is influenced by their overseas learning experiences, which are closely related to the duration of stay, language proficiency, intercultural contact, university management and teachers and administrative support. On the other hand, domestic students’ IC has been influenced by various IaH experiences primarily within their home university campus, such as foreign language learning, international curriculum, extracurricular activities, communication between domestic and international students, integrated management of international students, the use of Internet and communication technology and so forth. Although a direct and definitive comparison is lacking, some comparative analyses suggest that IaH experiences may yield better results in enhancing the IC of domestic students. Originality/value This article advances the understanding of IC development. We call for further research that values the importance of IaH in the increasingly uncertain globalization and delves into comparative analysis of the effects of two streams of higher education internationalization.
Wang et al. (Mon,) studied this question.