A framework for using Theory of Constraints thinking processes and tools to complement qualitative system dynamics modelling

Abstract While the tools currently used for qualitative system dynamics (Qual SD) modelling are very powerful in providing a holistic perspective and a framework for understanding complexity and change, they are often not explicitly designed to build and implement long‐term solutions based on that understanding. The Theory of Constraints (TOC) thinking processes and tools focus on these important aspects of the decision‐making process. We provide a six‐stage framework combining selected tools from TOC's thinking process and Qual SD's modelling process to provide a more rigorous systems thinking change process. We illustrate the methods and component tools via a case study on a complex societal issue (sale of alcohol in New Zealand supermarkets) developed for teaching purposes. We demonstrate the value of the framework, highlighting complementarities between tools, and show how specific insights emerged using each of the tools, with more insights resulting from using Qual SD and TOC collectively than separately. © 2024 The Authors. System Dynamics Review published by John Wiley & Sons Ltd on behalf of System Dynamics Society.