This research aims to analyze the impact of implementing the Kaizen philosophy on improving product quality in the General Company for Electrical Industries in Iraq, through a field study based on the descriptive-analytical approach. The study focused on measuring the impact of three main Kaizen dimensions: continuous improvement, standardization, and employee Involvement, on product quality as the dependent variable. Data was collected using a questionnaire distributed to a random sample of 192 employees. The validity and reliability were confirmed using Cronbach's alpha, KMO, and Bartlett's tests. Pearson analysis results showed a strong and statistically significant correlation between the Kaizen dimensions and product quality. Multiple regression results indicated that the model explained 84.2% of the variation in product quality, with employee engagement having the greatest impact. Diagnostic tests of the model demonstrated its statistical validity and freedom from issues such as autocorrelation and multicollinearity. The study concluded that the comprehensive adoption of Kaizen enhances product quality, reduces defects, and increases customer satisfaction and performance efficiency. The study recommended activating employee engagement, implementing daily improvements, updating standard operating procedures, and linking incentives to development initiatives. The results of this research contribute to supporting decision-makers within government industrial institutions in Iraq to adopt continuous improvement practices as a strategic tool for achieving quality and competitiveness.
Khawlah Radhi Athab (Tue,) studied this question.
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