ABSTRACT Objective Involvement of consumers is critical in the management of deliberate self‐harm. We aimed to review the consumer experience in clinical toxicology patient management and research. Methods An anonymous, consenting non‐consecutive 12‐question survey was administered to toxicology in‐patients between April 28th and October 14th 2025. Results From 440 presentations, 43 (9.8%) patients participated in the survey. The patients had a positive response to communication (91%, n = 39), confidence with the treating team (95%, n = 41), respect (93%, n = 40), and access to care (88%, n = 38), but only 11 patients (26%) expressed an interest in participating in further toxicology research. Conclusion There was a high level of satisfaction with the toxicology services, but almost three quarters of patients do not want to engage in further consumer feedback research.
Berling et al. (Thu,) studied this question.