Understanding Why Certain Patients With Hand and Wrist Conditions Are Dissatisfied Despite Achieving Their Expressed Personal Improvement Goals Anchored at Satisfaction: A Qualitative Study

Key Points

• The aim is to explore why some patients remain dissatisfied despite reaching their personal improvement goals.
• Qualitative interviews were conducted with patients who have hand and wrist conditions.
• Analysis focused on patient-reported goals and coping strategies during care experiences.
• Identified themes related to personal improvement and factors influencing satisfaction.
• Patients expressed dissatisfaction despite meeting their personal improvement goals.
• Key factors included inadequate coping mechanisms and poor care experiences.
• Understanding these factors can enhance satisfaction rates in similar patients.