Transport maintenance depots in South Africa play a crucial role in ensuring road safety and vehicle efficiency. However, there is limited comparative analysis on their effectiveness. A mixed-method approach incorporating quantitative data collection via surveys and interviews with stakeholders, complemented by qualitative insights from observational studies. The study employed statistical models to analyse the collected data. The findings indicate that depot performance is influenced by both maintenance quality (mean score: 75%) and operational efficiency (mean score: 68%). This randomized field trial provides robust evidence on system reliability, highlighting areas for improvement in maintenance quality and operational processes. Stakeholders should prioritise enhancing maintenance standards to achieve better depot performance and ultimately improve road safety and vehicle longevity. Transport Maintenance Depots, System Reliability, Randomized Field Trial, South Africa The maintenance outcome was modelled as Y₈ₓ=₀+₁X₈ₓ+uᵢ+₈ₓ, with robustness checked using heteroskedasticity-consistent errors.
Mngqibiso et al. (Thu,) studied this question.