An expectation specific version of the QUOTE questionnaire was developed to measure the patients' perspective on part of the healthcare providers. The consistency and validity of the questionnaire was assessed. Extensive literature review and focus group discussions were used to select aspects for inclusion in the questionnaire that are important to patients. Item and factor analysis and reliability analysis were performed to test the internal consistency and validity of the questionnaire. Sixteen items were used in the QUOTE-Expectation questionnaire. Factors analysis showed that the scale items were loaded on three distinct factors with eiginvalues more than 1 were obtained. The overall explained variance of scale was 84.28% of the total variance.The internal consistency of the total questionnaire was good (Cronbach's alpha >0.90). Test-retest reliability was used to check the stability. Pearson correlation coefficient between the two assessments was high (r= 0, 967 p> 0.001). The QUOTE-expectation questionnaire has proved likely to be a valid and reliable tool that could be used to measure patient's expectation on part of the healthcare providers. © IDOSI Publications, 2013.
Alabbasi et al. (Wed,) studied this question.