From observation to action: a qualitative interview study of factors that influence the reporting of observations of unprofessional conduct in healthcare settings

Key Points

• Unprofessional conduct reporting is driven by concerns for colleague and patient safety, highlighting a strong ethical motivation.
• Findings indicate that addressing fears of retaliation can significantly enhance reporting behaviors among healthcare professionals.
• The analysis emphasizes the need for both effective reporting processes and direct communication training in healthcare settings.
• Creating a safety culture requires ongoing support from organizations to foster open dialogue and transparency in reporting.