Purpose This study aimed to investigate citizens' trust in Bangladesh police among different age groups and also identify the factors influencing trust in the police that differ across age groups. Design/methodology/approach This study was designed with a cross-sectional quantitative focus, and primary data were collected from urban residents in four major cities in Bangladesh. A total of 1,662 valid responses were collected employing multistage sampling to investigate the level of trust in police and its determinants according to age groups. Findings Overall, trust in police was moderate and declined with age, with younger adults reporting higher trust than older adults. Pooled ordinary least squares regression results indicate that location and education are significant predictors of trust in police, while prior police contact is associated with lower trust. Interaction analyses reveal limited age heterogeneity: education is the only factor for which the association with trust varies significantly by age, showing a stronger negative association among younger respondents. Research limitations/implications Although levels of trust vary across age groups, one pattern remains consistent: negative encounters with the police significantly erode citizens' trust. This erosion of trust has long-term consequences for social stability, cooperation and effective law enforcement. Understanding these dynamics provides an important opportunity for reform. Originality/value This study's originality lies in the large sample size and specific context in the exploration of urban citizens' trust based on age groups.
Rumi et al. (Sat,) studied this question.