Computational Versus Perceived Popularity Miscalibration in Recommender Systems

Popularity bias in recommendation lists refers to over-representation of popular content and is a challenge for many recommendation algorithms. Previous research has suggested several offline metrics to quantify popularity bias, which commonly relate the popularity of items in users' recommendation lists to the popularity of items in their interaction history. Discrepancies between these two factors are referred to as popularity miscalibration. While popularity metrics provide a straightforward and well-defined means to measure popularity bias, it is unknown whether they actually reflect users' perception of popularity bias.