Avedis Donabedian, Evaluating the Quality of Medical Care, The Milbank Memorial Fund Quarterly, Vol. 44, No. 3, Part 2: Health Services Research I. A Series of Papers Commissioned by the Health Services Research Study Section of the United States Public Health Service. Discussed at a Conference Held in Chicago, October 15-16, 1965 (Jul., 1966), pp. 166-206
Avedis Donabedian (Fri,) studied this question.
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