The growth of social media use in organizations and its impact on work wellbeing The growth and successful use of social media in the workplace have both positive and negative consequences for organisations today. On the one hand, social media has increased speed in communication, facilitated a greater connection with colleagues, and given organisations more opportunities to develop their brand as a result of using social media. On the other hand, social media is also increasing the mental health of harm to employees as a result of using social media to report their opinions about how they were treated in the workplace. The purpose of this study was to assess the relationship between the level of social media being used by organisations and the psychological wellbeing of employees. The study provided evidence through the use of both qualitative and quantitative methods. Quantitative data collection of 320 full-time employees from five different industries in India was conducted using three standardized measures of psychological wellbeing; the General Health Questionnaire 12 (GHQ-12); the Maslach Burnout Inventory–General Survey (MBI-GS) and the Perceived Stress Scale (PSS-10). The qualitative aspect of this research involved conducting 25 in-depth semi-structured interviews that supported both the quantitative findings. The research used three primary theoretical frameworks for understanding the impact of social media use on worker wellbeing; the Job Demands–Resources (JD-R) model, social comparison theory and boundary theory explain the impact of job demand, social comparison and blurred boundaries, between work and life, will have on the ability of an employee to maintain their mental wellbeing. Of the 320 employees that were surveyed, 76.2% of respondents indicated indicators of high levels of psychological stress based on the demands of work and social media-based reporting.
Mahesh et al. (Thu,) studied this question.