Innovative products that receive favorable reviews but never catch on with consumers belong to a category known as the “best game no one played.” We combined an adoption threshold model with an opinion dynamics model to examine reasons why certain high-quality products and ideas never achieve expected levels of commercial success. Computational social scientists use opinion dynamics models to analyze consensus formation, and adoption threshold models to study acceptance scenarios. However, most studies based on the first type focus on opinion exchanges without discussing follow-up actions, and most based on the second type only examine ways that individual decisions are dependent on numbers or proportions of friends and neighbors already engaged in specific behaviors, regardless of opinion differences. For this study, four kinds of theoretical networks (regular lattice, random, small-world, scale-free) served as underlying social network structures, and an agent-based simulation approach was used to analyze opinion exchange dynamics and product acceptance. Results indicate that computational agents were capable of changing pro/con opinions regarding issues, products, policies, etc. based on communication with neighboring agents via underlying social networks, and of making acceptance/rejection choices based on a combination of individual adoption threshold plus observations of their neighbors’ behaviors. A series of sensitivity analysis simulation experiments was conducted to identify model-related factors, determine non-linear correlations among them, and quantify degrees of influence. Factors exerting the strongest influence or requiring greater care when applied to cases of innovation diffusion were examined. Sensitivity analysis results indicate that agent adoption threshold mean exerted the greatest influence, followed by agent attitude mean and bounded confidence. Mechanism decomposition experiments revealed that the testimony effect neutralizes opinion clustering, making coordination failure the dominant driver of the opinion–adoption gap. These findings yield predictions distinguishing the model from information cascades, network externalities, and global games.
Huang et al. (Tue,) studied this question.