Key points are not available for this paper at this time.
Abstract Evaluating the algorithmic behavior of interactive systems is complex and time-consuming. Developers increasingly recognize the importance of accountability for their algorithmic creations’ unanticipated behavior and resulting implications. To mitigate this phenomenon, developers not only need to concentrate on the observable inaccuracies that can be measured quantitatively but also the more subjective outcomes that can perpetuate social bias, which are challenging to identify. We require a new approach that involves humans in scrutinizing algorithmic behavior. It leverages a combination of quantitative and qualitative methods to support an ethical, value-aligned design and a system’s lifecycle, informed by users’ perception and values. To date, the literature lacks an agreed-upon framework for such an approach. Consequently, we propose an oversight framework, Modular Oversight Methodology (MOM) , which aids developers in assessing the behavior of their systems by involving a carefully crowdsourced society-in-the-loop. The framework facilitates the development and execution of an oversight process and can be tweaked according to the domain and application of use. Through such an oversight process, developers can assess the human perception of the algorithmic behavior under inspection, and extract valuable insights that will aid in assessing its implications. We present the MOM framework, as a first step toward tailoring more robust, domain-specific solutions to exercise human oversight over algorithms, as a means for software developers to keep the generated output of their solutions fair and trustworthy.
Kyriakou et al. (Mon,) studied this question.