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In the first of two articles, interviews with administrators of digital literacy programs in Canadian public libraries and other community organizations revealed a sector working to address the digital divide, focusing on marginalized people. Programs narrowly defined digital literacy as skillful use of a range of basic and more advanced technologies. Funding from corporate or other external sources and community interest are key to establishing programs. Challenges arise from lack of resources, including staff time, and limited staff expertise, as well as competition for learners’ time.
Julien et al. (Fri,) studied this question.