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Advancements in management information technologies in the past half decade are bringing to organizations forms and functions unanticipated even a few years ago. The revolution in personal communication and computation power is changing organizational roles and tasks and is offering increased effectiveness and productivity to organizational designers who choose to take advantage of technological innovations. This article articulates the nature of those changes and their impact on a particular organization within the General Motors family.
Foster et al. (Sat,) studied this question.