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The UK grocery supply chain has experienced considerable change in the last 30 years and is now considered to be one of the most efficient in the world. It is, nevertheless, acknowledged that further improvements in supply-chain efficiency can be achieved. Using the results of a pioneering survey of transport operations in the food sector, this paper assesses the potential for further cost savings. The results of a second survey of senior managers indicates that efforts to improve vehicle utilization in this sector will be subject to the conflicting pressures of quick response replenishment and traffic congestion.
Fernie et al. (Wed,) studied this question.