Parental Satisfaction with After-School Services and Its Influencing Factors Under the "Double Reduction" Policy: An Empirical Study of S City

Reducing the burden of compulsory education is not only a key focus of the central government's education reform but also one of the most pressing public concerns, so there are lots of studies on the quality of after-school services. Based on a survey concerning after-school services under the "Double Reduction" policy, this study employs statistical methods, including descriptive and regression analyses, to examine parental satisfaction with these services and its influencing factors. The main conclusions are as follows: parents exhibit a relatively high level of overall satisfaction with the after-school services provided by schools, indicating the significant effectiveness of the "Double Reduction" policy in enhancing the quality of these services. The primary factors influencing parental satisfaction include the volume of children's homework, their sleep duration, the enhancement of their comprehensive abilities, and the parents' level of understanding of the "Double Reduction" policy. In light of these findings, this paper proposes policy recommendations. On one hand, it is necessary to further strengthen the primary responsibility of schools in delivering after-school services. On the other hand, it is crucial to continue promoting refined and targeted policy implementation to further improve the satisfaction and sense of gain for both students and parents. 基础教育减负不仅是中央教育改革的重点也是国民最为关切的问题之一，其中课后服务的质量更是学界关注的焦点。基于一项“双减”政策背景下课后服务情况的调查，运用描述性分析、回归分析等统计方法，分析S市家长课后服务满意度及其影响因素。得出主要结论如下：家长对学校提供的课后服务整体满意度比较高，说明“双减”政策在提高课后服务水平方面成效显著；影响其课后服务满意度的因素主要有孩子的作业量、孩子睡眠时间、综合能力提升以及家长对“双减”政策的了解程度等。对此，提出一方面仍需强化学校履行课后服务的主体责任；另一方面持续推动精细化施策，进一步提升学生和家长的满意度和获得感等政策建议。