What question did this study set out to answer?

The aim is to evaluate Quiet Calls technology, specifically the QC-Hold prototype, for facilitating silent communication during phone calls.

March 1, 2001

Quiet calls

Key Points

The aim is to evaluate Quiet Calls technology, specifically the QC-Hold prototype, for facilitating silent communication during phone calls.
Developed QC-Hold prototype combining three buttons for silent call responses
Evaluated user experience and ease of use in public contexts
Analyzed communication effectiveness compared to traditional methods
QC-Hold was reported as easy to use.
The technology allows silent communication without disturbing others.
Quiet Calls provides a unique alternative to traditional synchronous and asynchronous communication methods.

Abstract

Quiet Calls is a technology allowing mobile telephone users to respond to telephone conversations without talking aloud. QC-Hold, a Quiet Calls prototype, combines three buttons for responding to calls with a PDA/mobile phone unit to silently send pre-recorded audio directly into the phone. This permits a mixed-mode communication where callers in public settings use a quiet means of communication, and other callers experience a voice telephone call. An evaluation of QC-Hold shows that it is easily used and suggests ways in which Quiet Calls offers a new form of communication, extending the choices offered by synchronous phone calling and asynchronous voicemail.

Perguntar à IA

Bookmark

Cite This Study

Nelson et al. (Thu,) studied this question.

synapsesocial.com/papers/6a19f91d05af093a17f6d259 https://doi.org/https://doi.org/10.1145/365024.365094

Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

Perguntar à IA

Bookmark