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A daily event‐recording method, referred to as the Daily Interaction Record in Organizations (DIRO) was employed for assessing the influence of three types of social interaction on negative affect at work. For this purpose, 38 correctional officers (COs) completed forms, for a l‐week period, that described their social interactions and stressful events at work. Moreover, the forms measured the negative feelings of COs both at the beginning and at the end of the workday. The results showed that each type of social interaction had a different effect on negative affect at the end of the day. Instrumental support showed an adverse effect on negative affect because this type of support appeared to induce feelings of inferiority, which in turn led to negative affect. Rewarding companionship appeared to have a positive effect, whereas intimate support showed no effect at all on negative affect. It is concluded that a micro‐analytic approach offers interesting possibilities for fine‐grained analyses of daily occurring social interactions and psychological mechanisms involved in social support as related to negative affect.
Peeters et al. (Thu,) studied this question.