For every organisation to succeed, it must recognise that success depends on its capacity to attract, acquire, motivate, & retain personnel. Organizations must be adaptable in today's changing environment to develop their workforce and enjoy dedication & devotion of their employees. Considering this, much effort has been spent researching the elements that inspire people in an organisation. Employee work-life balance is one of most critical elements influencing employee motivation and organisational performance This study looks on impact of work life balance on turnover intention among women employees of BPO industry in Delhi NCR. The results reveal that both work-life balance and job satisfaction have negative impacts on turnover intention, it is wise enough for this particular organization to implement more new practices relevant to work-life balance as well as to job satisfaction of the executive-level employees to retain the best talent in the organization for a longer period of time.
Manorama et al. (2025) studied this question.