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September 10, 2025Indonesian Journal of Advanced Research0 citations

The Effectiveness of Village Government Service in the Lebu Digital Program

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SASabrina AzzahraAPAgustiani PutriIPIpik Permana

Key Points

  • The program improved public access to administrative services and village information, enhancing service effectiveness.
  • Challenges include limited human resources and inadequate infrastructure, which may hinder program performance.
  • Digital literacy training is proposed to address community gaps and optimize the program's impact.
  • Overall, the Lebu Digital Program positively influences the effectiveness of village government services.

Abstract

This study aims to evaluate the effectiveness of village government services under the Lebu Digital Program in Cangkingan Village, Kedokanbunder District, Indramayu Regency. This program is an innovation in digitalizing village public services through a website-based Village Information System (SID). The results show that this program facilitates public access to administrative services, village information, and budget transparency, while accelerating the service process. However, challenges faced include limited human resources, lack of community digital literacy, inadequate infrastructure, and limited budget. Improvements are made through training, increasing digital literacy, and optimizing funds and facilities. Overall, this program has had a positive impact on the effectiveness of village government services.

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Cite This Study

Azzahra et al. (2025) studied this question.

synapsesocial.com/papers/68c1bd3254b1d3bfb60ee26bhttps://doi.org/10.55927/ijar.v4i7.15013
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