This study discusses the transparency and accountability of the National Zakat Agency (Baznas) in managing zakat in Bukittinggi. Zakat has an important role in improving community welfare and reducing poverty. However, the effectiveness of zakat management is highly dependent on the extent to which Baznas can be accountable and provide clear information to the public. The results of the study indicate that Baznas Bukittinggi has implemented several principles of transparency, such as the publication of financial reports and programs. However, there are several obstacles in improving accountability, including the lack of community participation in the monitoring process. The conclusion of this study is that although Baznas Bukittinggi has made efforts to improve transparency, further steps are still needed to strengthen accountability. Recommendations include improving communication with the community and their involvement in supervising zakat management, so that public trust can be established. This study is expected to contribute to the development of more effective zakat management in Indonesia.
Monika et al. (2024) studied this question.