Artificial intelligence (AI) has been widely embraced by the educational field, especially within libraries. Such systems involve programming tools/computers, to carry out tasks requiring human intelligence. The objective of AI within educational settings or libraries is mainly to develop systems or machines that are capable of thinking, acting and performing on par with human intellect. These emerging systems within libraries include expert tools for reference support, robots for reading and shelving books, virtual reality tools for immersive learning experiences, and more. It's worth noting that, initially, AI might create some distance or unfamiliarity between librarians and users. However, it is more likely to enhance library functions rather than replacing the present human workforce. In this brief paper, we shall critically examine the implementation of AI services in libraries, to better understand how far we have come in the overall educational setting, through the advent of such technologies.
Simerjit Kaur (2024) studied this question.