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September 19, 2025Media and Communication2 citationsOpen Access

Normalizing Government Social Media Communication: A Swedish Case Analysis

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EJElena JohanssonKJKarl Magnus Johansson

Key Points

  • Social media functions as an embedded element of government communication, reshaping routines and roles.
  • Interviews with press secretaries in Sweden reveal the significance of strategic complementarity in communications.
  • Theoretical logic illustrates how resources facilitate institutional adaptation to new communication requirements.
  • The findings highlight the hybrid media environment's impact on the balance between traditional and digital channels.

Abstract

Social media is transforming how political power is exercised through communication, functioning both as a critical resource and as a catalyst for institutional adaptation in executive government. This article examines how social media is integrated into government communication, distinguishing between two dimensions: structure and process. Drawing on a literature review and a case study of Sweden—based on interviews with government press secretaries/media advisers and analysis of official documents—we develop a theoretical logic in which resources act as a causal mechanism driving the normalization of social media. We conceptualize this process as operating through two pathways: adaptation to new communicative requirements and the combination of different media, here termed strategic complementarity. The findings show that social media has become an embedded element of government communication, steadily reshaping routines, professional roles, and the balance between traditional and digital channels. This study contributes to understanding how governments manage hybrid media environments and highlights the underexplored role of social media as a potential driver of power redistribution.

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Cite This Study

Johansson et al. (2025) studied this question.

synapsesocial.com/papers/68d464f831b076d99fa64893https://doi.org/10.17645/mac.10457
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