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September 20, 2025Human Resource Development Review5 citations

Navigating Leadership in Hybrid or Remote Workplaces: A Systematic Review of Employee Engagement Strategies

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HKHee Sun KimJWJudy WaightXXXiaoyan Xu

Key Points

  • Leadership significantly influences employee engagement, particularly in hybrid and remote setups, enhancing overall performance.
  • Review of 36 articles identifies effective strategies such as transformational leadership and e-leadership as crucial in today's work environment.
  • Analysis focused on the job demands-resources model, emphasizing the role of leaders in managing challenges associated with flexible work.
  • Findings highlight the necessity for trust-building and emotional intelligence, calling for increased focus on digital skills among leaders.

Abstract

Effective leadership has become a critical organizational challenge as remote and hybrid work modes become more prevalent. This systematic literature review examines 36 peer-reviewed articles that address leadership strategies for engaging employees in non-traditional work arrangements. Grounded in the job demands-resources model, self-determination theory, and social exchange theory, we examine the role of leaders as a major driver and mediator of job demands and resources. Our findings highlight that established leadership constructs, such as transformational and LMX, remain effective. In contrast, emerging approaches like e-leadership and family-supportive leadership have become increasingly relevant for guiding flexible work. The review reveals the importance of trust-building, digital competencies, and emotional intelligence in enhancing employee engagement. This review offers actionable insights for leaders and HRD professionals, providing strategies to navigate the challenges of remote and hybrid work. By tailoring leadership approaches to flexible work arrangements, this review contributes to the HRD discourse and sets an agenda for future research in this evolving field.

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Cite This Study

Kim et al. (2025) studied this question.

synapsesocial.com/papers/68d46fcd31b076d99fa69f01https://doi.org/10.1177/15344843251381386
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