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As AI-driven chatbots make their way into college courses, the potential to offer 24/7 support for students might be transformative. But there's a catch: when we customize these chatbots by uploading documents, we don't just add knowledge - we introduce biases. Whether intentional or not, the documents we select shape the chatbot's responses, potentially influencing how students engage with course topics and, ultimately, how they think. So, how do we ensure we're promoting critical thinking, and not just using AI (and more specifically Large Language Models or LLMs) to reinforce our own perspectives?
Ryan Watkins (2024) studied this question.
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