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The global rise in cybercrime is fueled by the pervasive digitization of work and personal life, compounded by the shift to online formats during the COVID-19 pandemic. As digital channels flourish, so too do the opportunities for cyberattacks, particularly those exposing small and medium-sized enterprises (SMEs) to potential economic devastation. These businesses often lack comprehensive defense strategies and/or the necessary resources to implement effective cybersecurity measures. The authors have addressed this issue by developing an Educational Escape Room (EER) that supports scenario-based learning to enhance cybersecurity awareness among SME employees, enabling them to handle cyber threats more effectively. By integrating hands-on scenarios based on real-life examples, the authors aimed to improve the knowledge retention and the operational performance of SME staff in terms of cybersafe practices. The results achieved during pilot testing with more than 200 participants suggest that the EER approach engaged the trainees and boosted their cybersecurity awareness, marking a step forward in cybersecurity education.
Spatafora et al. (2024) studied this question.